A telephone center uses three customer service representative (CSR) during the 8:30 am to 9:00 am…

A telephone center uses three customer service representative
(CSR) during the 8:30 am to 9:00 am time period. The standard
service rate is 3 minutes per o;telephone call per CSR. Assuming a
target labor utilization rate of 80 percent, how many calls can
these three CSRs handle during this half-hour period?

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